We do not store credit card details nor do we share customer details with any 3rd parties. 

General Browsing

For each visitor to this web site, our web server automatically recognises your IP address and browser type this is to enhance the browsing the experience and provide content relevant to your location and computer device. No personal details are obtained or recorded by just visiting this site. 

Customer Behaviour

We will track how a user navigates our site. This information is used to improve the content of our site, at no time during this do we know who you are unless you eventually purchase. 

Cookies

With respect to cookies: We use cookies to record session information, such as items that consumers add to their shopping cart. 

Newsletter

If you order from us you will be automatically added to our newsletter service, offering you great discounts and to inform you of any special news such as new product launches. This newsletter will contain an option to unsubscribe automatically. If you do not wish to be added then please let us know by email.

Mailings

If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us at the number provided above. 

COLLECTION OF PHONE NUMBERS

We collect your phone numbers only when you voluntarily provide them to us, for example, during transactions, inquiries, or when you sign up for our promotional messages. You can opt in to receive these SMS messages either by clicking on  on the welcome pop-up (which shows to new users) or in the checkout by checking your SMS sign-up and providing your phone number. 

USE OF PHONE NUMBERS FOR SMS 

Your phone numbers are primarily used to provide you with personalized services, updates, and promotional offers. These text messages may relate to our products, services, discounts, or any updates that we think may interest you.  We may also provide special discounts or offers through SMS messages. SMS messaging charges may be applied by your carrier. We will only share your phone number with our SMS provider, subject to their privacy policy.  We use Klaviyo to send all SMS communications to users who have opted in. Please view Klaviyo's privacy policy here https://www.klaviyo.com/legal/privacy/privacy-notice with information on how they use user information.

OPTING OUT OF MARKETING MESSAGES

If at any time you wish to stop receiving marketing SMS from us, you can opt out by

-Texting STOP to opt-out 

-Texting UNSUBSCRIBE to opt-out

-Texting CANCEL to opt-out

-Texting QUIT to opt-out

Please note that the opt-out process may take up to 10 business days to become effective. During this period, you may still receive some messages from us.

PRIVACY OF PHONE NUMBERS

Once you have opted out, we will not send you any more SMS messages, nor will we sell or transfer your phone number to another party. 

Telephone

Customers who supply us with their telephone numbers on-line will only receive a phone call from us or our delivery provider, if there is a problem with your order.

Data Request

Upon request we provide site visitors with access to all information [including proprietary information] that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, communications that the consumer/visitor has directed to our site (e.g., e-mails, customer enquiries), contact information (e.g., name, address, phone number) that we maintain about them. Consumers can access this information by writing to us. 

Data Security

With respect to security: We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site, When we transfer and receive certain types of sensitive information such as financial or health information, we redirect visitors to a secure server. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

Further Information

If you feel that we are not following our stated information policy, you may contact us at the above addresses or phone number.